Refund policy

Return and Refund Policy

Last updated: July 28, 2026

Thank you for shopping at jrmnmous.shop. We value your satisfaction and want to provide a smooth shopping experience. If you are not completely satisfied with your purchase, we are here to assist you.

Returns

You may request a return within 30 days after receiving your order.

To qualify for a return:

The item must be unused and in its original condition.
The item must include original packaging and accessories.
Proof of purchase or order details must be provided.

Items that are damaged due to misuse, altered, or returned without original packaging may not be accepted.

How to Request a Return

To begin a return, please contact our customer service team:

Email: info@jrmnmous.shop

Please provide your order number, the item details, and the reason for your return. Our team will review your request and provide further instructions.

Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.

Refunds

After we receive and inspect your returned item, we will send you a confirmation regarding your refund status.

If your refund is approved, it will be processed to your original payment method within 5-10 business days. The actual time may vary depending on your bank or payment provider.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. We will review the issue and provide a suitable solution.